Legal

Privacy Policy

Last updated: July 2025

1. Introduction

Fire Link ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit our website or make a purchase, how we use it, and your rights regarding that information.

2. Information We Collect

When you make a purchase or contact us, we may collect:

  • Name and email address
  • Shipping address
  • Payment information (processed by Stripe — see section 4)
  • Order history
  • Messages you send us directly

When you visit our website, we may also collect standard technical data such as browser type, device type, pages visited, and referring URL through analytics tools.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmation and shipping notifications
  • Respond to customer service inquiries
  • Improve our website and product offerings
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Payment Processing

All payments are processed securely by Stripe, a PCI-DSS compliant payment processor. Fire Link does not store, access, or retain your full card number, CVV, or other sensitive payment data.

By completing a purchase, you are also subject to Stripe's privacy policy, available at their website.

5. Cookies

Our website may use cookies and similar tracking technologies to maintain your shopping cart session, remember preferences, and understand how visitors interact with our site.

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of the cart and checkout process.

6. Third-Party Services

We may use third-party services to help operate our website and business, including but not limited to:

  • Stripe — payment processing
  • Vercel — website hosting and delivery

These services have their own privacy policies and security practices. We only share the minimum data necessary for each service to perform its function.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records may be retained for accounting, tax, and legal compliance purposes.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications

To exercise any of these rights, contact us at fireslinkcandles@gmail.com. We will respond within a reasonable timeframe.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website following any changes constitutes your acceptance of the revised policy.

For questions about this Privacy Policy, contact us at:

fireslinkcandles@gmail.com