Legal

Terms & Conditions

Last updated: July 2025

1. Acceptance of Terms

By accessing or using the Fire Link website and placing an order, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or make a purchase.

2. Products

All Fire Link candles are hand-poured in small batches. Product descriptions, burn times, and fragrance notes are provided in good faith and are as accurate as possible. Slight variations between individual candles may occur due to the handcrafted nature of our products.

We reserve the right to discontinue any product, update descriptions, or adjust pricing at any time without prior notice.

3. Pricing

All prices are listed in US dollars and are subject to change without notice. Prices do not include applicable taxes or shipping costs, which are calculated and displayed at checkout.

In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly.

4. Orders

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. You will receive an order confirmation email once your order is successfully placed.

Order details — including scent selection, quantity, and shipping address — are your responsibility to verify before completing checkout.

5. Payment

Payment is processed securely through Stripe. We accept major credit and debit cards. By providing your payment information, you represent that you are authorized to use the payment method.

Fire Link does not store your full card details. All payment data is handled by Stripe in accordance with their security standards.

6. Sales Final Policy

All sales are final. We do not accept returns or exchanges for buyer preference, change of mind, incorrect scent selection, or accidental purchases.

Exceptions apply only for orders that arrive damaged, defective, or incorrect. See our Shipping & Returns page for full details.

7. Shipping & Delivery

Shipping timelines are estimates and are not guaranteed. Fire Link is not responsible for delays caused by carriers, weather, or other circumstances outside our control. See our Shipping & Returns page for full shipping terms.

8. Candle Safety

By purchasing a Fire Link candle, you agree to follow all standard candle safety guidelines:

  • Never leave a burning candle unattended.
  • Keep out of reach of children and pets.
  • Do not burn near flammable materials.
  • Burn on a stable, heat-resistant surface.
  • Keep the wick trimmed to ¼ inch before each burn.
  • Do not burn for more than 4 hours at a time.
  • Discontinue use when ½ inch of wax remains.

Fire Link is not responsible for any injury, property damage, or loss resulting from improper use of our products.

9. Intellectual Property

All content on this website — including but not limited to the Fire Link name, logo, product names, descriptions, photography, and design — is the property of Fire Link and protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

10. Disclaimer of Warranties

This website and its content are provided "as is" without warranties of any kind, express or implied. We do not guarantee that the website will be error-free, uninterrupted, or free of viruses or other harmful components.

11. Limitation of Liability

To the fullest extent permitted by law, Fire Link shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our products or website. Our total liability for any claim shall not exceed the amount you paid for the order in question.

12. Governing Law & Contact

These Terms & Conditions are governed by the laws of the applicable jurisdiction. Any disputes arising under these terms shall be resolved in accordance with those laws.

For questions or concerns regarding these terms, contact us at:

fireslinkcandles@gmail.com