Please read these terms carefully before using our website or making a purchase.
By accessing or using the Fire Link website at firelinkcandles.com (the "Site") or purchasing any products from Fire Link ("Fire Link," "we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the Site or make a purchase.
You agree to use the Site only for lawful purposes and in a manner that does not infringe upon the rights of others. You may not:
All Fire Link candles are handcrafted and handpoured in small batches. Due to the handmade nature of our products, slight variations in color, scent intensity, and appearance may occur between batches. These variations are a natural result of the handcrafting process and do not constitute a defect.
Product descriptions, scent profiles, and burn times are estimates and may vary based on usage conditions, environment, and care practices. We reserve the right to modify, discontinue, or update any product at any time without prior notice.
All prices are listed in U.S. dollars (USD) and are subject to change without notice. We reserve the right to correct any pricing errors at any time. If a pricing error is discovered after an order has been placed, we will notify you and provide the option to proceed at the corrected price or cancel the order.
Applicable sales taxes will be added to your order total at checkout where required by law.
By placing an order, you represent that you are of legal age to form a binding contract and are authorized to use the payment method provided. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or that cannot be verified.
All sales are final. By completing a purchase, you acknowledge and agree that Fire Link does not accept returns, exchanges, or issue refunds except in cases of items damaged or lost in transit, as described in our Shipping & Returns policy. Please review your order carefully before completing checkout.
Shipping terms, delivery estimates, and our process for damaged or lost orders are governed by our Shipping & Returns policy, which is incorporated into these Terms by reference.
All content on the Site, including but not limited to text, graphics, logos, product names, images, and software, is the property of Fire Link or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, or otherwise use any content from the Site without our express written permission.
If you submit any content to us — including but not limited to reviews, feedback, or social media mentions — you grant Fire Link a non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, publish, and display that content for any purpose, including marketing and promotional materials.
The Site and all products sold through it are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Fire Link disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by applicable law, Fire Link shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising from your use of or inability to use the Site or our products.
In no event shall Fire Link's total liability to you for all claims exceed the amount you paid for the specific product giving rise to the claim.
You agree to indemnify, defend, and hold harmless Fire Link and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Site, your violation of these Terms, or your violation of any rights of a third party.
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved in the appropriate courts of the United States.
We reserve the right to update or modify these Terms at any time without prior notice. The revised Terms will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.
Questions about these Terms? Contact us at hello@firelinkcandles.com.